SUPPORT
Ex-Cel Solutions, Inc. offers remote and on-site support 8am-5pm Monday thru Friday, excluding holidays. Other exclusions to this support include line of business applications.

Service Availability Monitoring (24/7)
• We'll monitor the key services on your network to insure their availability to your business. If something isn't working properly, we'll often know before you will. Our staff will immediately work to remedy the problem in order to minimize, or completely eliminate, any lost productivity.
Unlimited Remote Support
• We have implemented technology tools to take control of your desktop with your authorization. This allows us to see your problem and then fix the issue quickly. Over 80% of support issues are resolved with a "remote session".
Unlimited On-site Support
• Should you need on-site assistance; we will dispatch a qualified staff member to your location.
Unlimited Phone Support
• Help from a real person is always available. Call us at 402-333-6541 and you'll be in touch with a support representative whenever a computer related question comes up.