MAINTENANCE
Event Log Monitoring
• Ex-Cel Solutions, Inc. will proactively monitor your event logs to insure that warnings and signs of trouble are handled prior to them affecting your network health. Through advanced web based monitoring tools our engineers are alerted to critical issues as they occur.
Drive Space Monitoring
• We monitor your drive space to assist you with capacity planning to optimize your storage constraints. Through the use of this web based central console Ex-Cel Solutions Inc. will notify you directly to either remove files or add additional storage prior to it adversely affecting your business.
Log File Maintenance
• Depending on your business needs we will determine the correct log maintenance schedule for your server. This process of maintaining your log files reduces your storage needs, increases your server performance and reduces the risk of downtime.
MS Exchange Monitoring, Maintenance and Administration
• We will actively manage your email queues to insure both inbound and outbound mail is flowing properly. At the same time we are monitoring your exchange services for responsiveness to ensure your mail is functioning.
Backup Monitoring and Administration
• We will assess your backup needs and make recommendations on how to best protect your data. With a robust backup regimen in place we will monitor your backup on a daily basis. We will ensure that daily jobs are running and will monitor logs and investigate critical errors. In the event of data loss, we will be there to restore your data and will ensure business continuity. The client will be responsible for daily change of physical tapes.
Patch level Monitoring and Management
• We will monitor new patches available and apply applicable patches as needed. This enhances productivity by reducing security holes and other fixes provided by software vendors.